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Our New Address is: 11816-121 Street, Edmonton, AB T5L 5H5

**IMPORTANT ENTRANCE AND EXIT INFORMATION** All VISITING parents will be required to enter through the front doors of the building no more than 7 mins before your scheduled time and no less then 5 mins prior to your start time. Please park at south side of the building and walk to the front doors.

Upon entry, you will go up the elevator and sit in the chair provided and remain there and wait for your supervisor to come back with the child/children. This is a strict rule. There will be no warnings, and if you do not follow, we will no longer book you in for visits.

At the end of the visit, goodbyes will be said at the elevator. The supervisor will bring the child/children down at visit end, you wait upstairs by the elevator. When you see the custodial parent drive out of the parking lot, you can come down and leave out the front doors yourself. Again, this is a strict rule. There will be no warnings, and if you do not follow, we will no longer book you in for visits.

If you arrive more than 10 minutes late for your scheduled start time, your visit will unfortunately be canceled, and all fees will be forfeited.

**We schedule all visits back-to-back, allowing minimal time for your supervisor to prepare for the next visit. This approach is also essential for maintaining confidentiality. Any extra supervision time will result in a fee of $5.00 per minute. This includes time spent hanging around the parking lot or staying after to talk to the supervisor or the other visiting party.**

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